Shipping policy

Processing Time

  • Orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays are processed on the next business day.

Shipping Times

  • Standard U.S. shipping: 5–12 business days

  • Expedited shipping (when available): 2–5 business days

Tracking

A tracking number will be sent to your email once the order is shipped.

Shipping Delays

Delays may occur due to:

  • Customs inspections

  • Weather disruptions

  • Carrier operational issues

TOOLS VIP is not responsible for delays beyond our control.

Incorrect Address

If the customer provides an incorrect address, they are responsible for additional shipping fees.